Why the site needs a privacy policy
When a buyer places an order for wall bars or messages a manager through a messenger, they share part of their personal information β a name, a phone number, sometimes a delivery address. This page explains in plain language what happens to such data next: who receives it, what it is used for, how long it is kept and to whom it may be passed on.
Our manufacturer of wooden wall bars from Zaslavl works both with private buyers and with wholesale partners, so the question of handling personal data touches almost every visit to the site β whether it is an order for the Β«KrepyshΒ» model for home use or a conversation about a wholesale batch.
Who is responsible for your data
The personal data controller is the wooden wall bars manufacturing company, registered and operating in the Republic of Belarus, with its own production workshop in Zaslavl. It is this organisation that decides which data to collect through the site and how to use it, and it bears responsibility for complying with personal data protection law.
Any question relating to the processing of personal information can be addressed directly through the contacts section β it lists the current ways to get in touch, including phone, Telegram and WhatsApp.
What data is collected on the site
The list is short and quite predictable β the site does not ask for anything unnecessary to place an order or give a consultation.
- A name, or however the buyer prefers to be addressed
- A phone number for contact about the order
- An email address, if it is provided in the form or a message
- Information a person leaves themselves in the feedback form or in messenger correspondence
- A delivery address, if shipment of the finished item is arranged
- Technical data: IP address, device and browser type, cookies
- Anonymised behaviour statistics on the site through Yandex.Metrica
The technical data deserves a separate note. The site collects it automatically on every visit β this is standard practice for any online shop, not something specific to this particular resource. Such information helps us understand where visitors come from and which catalogue sections β for example, pages with reinforced models or pull-up bars β attract the most interest.
Why this data is needed: purposes of processing
Each category of data is used strictly for a specific task, with no "spare" purposes.
- Processing an order for wall bars and clarifying the order details
- Contacting the buyer by phone, email or messenger
- Arranging delivery of the finished item to the transport company or for self-pickup
- Answering questions submitted through the feedback form
- Handling wholesale enquiries: batch calculation, MOQ terms, private-label discussions
- Improving the site based on anonymised traffic analytics
Data is never used to send irrelevant third-party advertising and is not sold to other companies β that matches neither the purposes of collection nor plain common sense.
Legal grounds: what this privacy policy is built on
The processing of personal data rests on a few simple grounds, each of which is clear without a legal background.
First, there is the person's own consent β by filling in an order form or messaging us, they voluntarily share their contact details for a reply. Second, there is the need to perform a contract β once an order is placed, the data is required to fulfil it: to make the item, ship it with a transport company and prepare the documents. Third, some data is processed to meet legal requirements β for example, accounting and tax reporting on transactions with wholesale partners.
In the Republic of Belarus these matters are governed by the Law on Personal Data Protection β it defines the general principles for handling citizens' personal information, and the site follows the approaches set out in it: collect only what is necessary, use it for its purpose and keep it secure.
How long data is stored and how it is protected
The retention period depends on the type of information and the purpose for which it was obtained. Below is a summary table, so the explanation need not be stretched across several paragraphs.
| Data | Purpose | Retention period |
|---|---|---|
| Name, phone from an order | Processing the order, contacting the buyer | Until the deal is completed and through the warranty period |
| Email from a form or correspondence | Replying to an enquiry, consultation | Until the enquiry is closed, plus a reasonable time for follow-up questions |
| Delivery address | Arranging shipment of the item | Until receipt of the shipment is confirmed |
| Wholesale partner data | Contractual and accounting needs | The term required by accounting rules |
| Cookies, IP address | Running the site, traffic analytics | The session period or the lifetime of the specific cookie |
Once these periods expire, the data is deleted or anonymised, unless further storage is required by law. Access to the contact database is held only by the staff who need it for their work β managers and accounting β and the database itself is protected by passwords and access restrictions.
Who data is shared with: third parties
It is impossible to avoid the involvement of outside organisations in processing an order entirely β otherwise the item would simply never reach the buyer. Some data is passed to a limited circle of partners, and only to the extent necessary for their work.
- Transport companies β to deliver the finished wall bars to a terminal or the recipient's address
- The hosting provider β for the technical hosting and operation of the site
- The Yandex.Metrica service β to collect anonymised visit statistics
- Accounting and tax authorities β in cases expressly provided for by law
Selling personal data to third parties, or passing it on to outside companies for marketing or advertising, is not practised. Every instance of sharing data is limited to a specific technical or contractual necessity.
What rights the data subject has
Anyone whose data is processed through the site is entitled to several basic guarantees.
- To find out exactly what data about them is stored and for what purpose
- To ask for inaccurate or outdated information to be corrected
- To withdraw consent to processing and request deletion of the data, where this does not conflict with contractual or legal obligations
- To clarify to whom, and on what basis, their data was shared
- To object to processing if they consider it excessive or unjustified
To exercise any of these rights, simply write through the contacts section β it also lists the phone and messengers for checking the status of a request. A substantive reply to the enquiry is prepared within a reasonable time, without delay.
Cookies and Yandex.Metrica
The site uses small text files called cookies β they remember, for example, that a visitor has already been to the catalogue page, or keep the contents of the cart between visits. These files reveal nothing personal on their own, but combined with other data they help gather statistics.
A Yandex.Metrica counter is connected for analytics. It records anonymised indicators: how many people visited the site, which sections they viewed longer β for example, pages with wall bars for home models or complexes with a crossbar β and which device they came from. This information is not tied to a specific name or phone number and is used solely to understand which pages work well and which need improvement.
Cookies can be disabled through the browser settings β this will not noticeably affect the catalogue or the forms, though certain conveniences such as remembering the cart may be lost.
Minors' data
The site is aimed at an adult audience β parents choosing a sports corner for a child β not at children themselves. The forms on the site are not designed to be filled in by minors, and their personal data is not collected knowingly. If information about a child does reach us by chance through a form β for example, a name in an order comment for wall bars for kids, the Β«MaugliΒ» model β it is used solely within that same purchase request and is not processed separately as a minor's data.
If a parent or legal guardian believes that a child's data was shared without proper consent, they can contact us through the site's contacts with a request to delete this information β the request will be handled as a priority.
How data is protected
The technical protection measures are set up to reduce the risk of a leak or unauthorised access: restricting staff access rights, using secure communication channels when transferring data, and regularly updating the software the site runs on.
Organisationally, this also means that the number of people with access to the buyer contact database is kept to a minimum β outside staff or contractors are not allowed near it. Backup copies are stored with the same access restrictions as the main database.
Changes to this privacy policy
The wording on this page may be refined β for example, when the set of analytics services changes or delivery options are expanded. Edits are published right here, and the current version is always available to read without having to request it separately.
By continuing to use the site after an updated version is published, a visitor agrees to the current edition. If changes materially affect how data is processed, this is highlighted separately in the text of the document.
How to get in touch about data processing
Any question β from clarifying what data is stored to a request to delete contacts after a one-off consultation β should be sent through the contacts section on the site. It lists the working phone, Telegram and WhatsApp for writing directly to the manufacturer's manager.
This also applies to wholesale partners discussing terms of cooperation, TR CU certificates or own-brand labelling: contact details shared during talks are processed on the same principles. You can explore the manufacturer's models β from basic complexes to wall bars with a pull-up bar β in the catalogue, while privacy questions are handled through the same contacts section.